Service Request & Work Management
Best In Class Public Interaction
Support Your Entire Service Network

Exceed Public Expectations For Customer Service
Affordably Priced By Population - No User Limits

Why Choose PSR?

Simple, Effective & Affordable

  • Instantly Connecting the Public to the right Staff Person at the right Service Provider
  • Raise Staff Performance in ALL Departments to Reduce Process Costs
  • Transparently Measure, Manage & Report Service Level Compliance
  • Cloud-based. No IT footprint. Supports all mobile, tablet & computer platforms

Branded Web & Mobile Apps

Effective Citizen & Elected Official Engagement

Enterprise Request & Work Management (311)

Powerful Workflow Engine & Robust Analytics

Why choose PSR for work and request management?

A Mayor's Perspective, PSR has made us more efficient and the Public love it...

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