Not the most glamorous of topics, but one that affects every one of us, no matter where or how we live. The popular Town of Midland, Ontario, Canada enjoys top class By Law Management and Enforcement at a very competitive cost (see the PSR widget in the Town’s website Home page). Using Public Service Request (PSR), they have built an exceptionally efficient reporting, feedback, revenue-tracking and management system.
In Midland, as in many local governments, when the Public report a By Law issue, it is mandatory to collect specific contact information. A single button click achieves this in PSR. The system is configured and managed by the Town’s Enforcement Officer, with zero IT impact.
Your Local Government can get all the benefits of best-in-class Customer Service with a no-commitment free 90 day trial.